The trap when you're scaling is assuming alignment is a communication problem — it's usually a priority problem. Three things I'd do this week:
(1) Write the one outcome that matters this quarter and kill anything not serving it. (2) Have each lead restate that outcome back in their own words — misalignment shows up fast. (3) A 15-minute weekly "what did we say no to?" check.
That's a real one — and honestly it depends on specifics I shouldn't guess at (the person, your context, what you've already tried). The principle Chris teaches: culture is set by the worst behaviour you tolerate from your best people.
But the actual call for your situation is exactly the kind of thing worth a live conversation.
This is where you'd want Chris himself
For the calls that need a human — a nuanced people decision like this — book a 1:1 live video session with the real Chris.
Take Chris's brain with you
Add it to the tools you already use — Claude, ChatGPT, your team chat — with Chris's consent.